After Dot-Bomb: getting info retrieval right

Lou Rosenfeld builds on an splendid article from First Monday called  "After the Dot-Bomb: Getting Web Information Retrieval Right This Time" by Marcia J. Bates.  Read through Marcia's article, then read Lou's commentary.  Marcia Bates makes reference to several interesting sounding articles that she's written; I'll have to wander over to Georgia Tech's library and see if I can find them. [From Bloug]